This Privacy Policy clearly explains how the information you provide when joining go11 is collected, stored, and used — with full transparency.
Last updated: 2026This Privacy Policy applies to all members and visitors of the go11 platform. By opening an account or using the platform, you are considered to have accepted this Privacy Policy.
When you create an account and use our services at go11, we collect various types of information needed to serve you better. In accordance with go11's Privacy Policy, all collected data is kept secure at all times.
We generally collect two types of information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | BKash/Nagad number, bank account | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, and operating system | Security & Fraud Prevention |
| Gaming Information | Bet history, game results | Service improvement & responsible gaming |
Go11 uses the information it collects only for specific, legitimate purposes. We are committed to protecting your privacy at all times. The primary purposes for using your data are:
Go11 never sells your data to advertising agencies or third parties. Your information is used exclusively to deliver our services and meet legal obligations.
Your data at go11 is stored in internationally certified data centers. All information transfers are secured using SSL/TLS encryption. Sensitive details — such as your password and payment information — are protected with the highest level of encryption available.
Go11 uses 256-bit SSL encryption — the same standard adopted by banks and major financial institutions, and one of the most trusted security systems in the world.
Go11 does not ordinarily share your personal information with third parties. However, limited data may be shared in the following circumstances:
Go11 never shares your information with advertisers, marketing companies, or unrelated third parties. Any third party that does handle your data is required to uphold go11's privacy standards.
Go11 uses cookies and similar tracking technologies on its website. Cookies are small files stored in your browser that help improve your experience.
You can disable cookies through your browser settings, though doing so may affect certain go11 features.
Go11 is a platform strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
All go11 services are for adults only. Parents and guardians are encouraged to ensure that minors do not access go11.
Under go11's Privacy Policy, every member has fundamental rights over their own data. You can exercise these rights at any time by contacting our support team.
Submit a request to view what information go11 holds about you.
Contact support to correct any inaccurate or incomplete information.
You may request deletion of your data where there is no legal obligation requiring us to retain it.
You may request that your data be restricted to specific purposes only.
You have the right to download a copy of the data we hold about you.
You may object to the use of your data for marketing or other specific purposes.
At go11, we have implemented industry-leading security measures to protect your data. Our cybersecurity team operates 24/7, always ready to respond to any potential threat.
You also play an important role in keeping your account secure. Use a strong password, never share it with anyone, and contact go11 support immediately if you notice anything suspicious.
Go11 may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, members will be notified by email or in-app notification.
How We Protect Your Privacy
At go11, every transaction and piece of personal information is protected by bank-grade 256-bit SSL encryption. Your password and payment details are never stored in plain text — everything is kept in encrypted form.
Go11's KYC verification process is fully secure and confidential. Any ID or photo you submit is used solely for verification purposes and is never shared with third parties. KYC data is stored under strict security controls.
Go11 never sells your personal information to advertising agencies, marketing companies, or any unrelated third parties. Your data is yours — we use it solely to provide our services, not for profit.
Go11's security team monitors systems around the clock. Any suspicious activity is acted on immediately, and members are alerted when necessary. The security of your account is our top priority.
Go11's Privacy Policy is written in plain, straightforward language so every member can understand how their data is being used. There are no hidden terms — everything is stated openly.
Go11 believes you should have full control over your own data. Any request to view, correct, delete, or download your information will be handled promptly and with respect.
How your data is handled at every step, from registration onwards
Necessary information is collected during registration and platform use.
Your information is stored securely using SSL encryption and protected servers.
Your data is used solely for service delivery and legal requirements.
Request to view, correct, or delete your data at any time.